Shipping policy

Here’s a professional Shopify shipping policy template tailored for a jewelry store. You can customize the timelines, countries, and fees to match your business.

Shipping Policy

Processing Times

All orders are carefully prepared and packaged within 1–5 business days after payment is received. Personalized or custom jewelry pieces may require additional processing time.

Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Manufacturing: 7–14 business days

  • Delivery: 3–7 business days

Please note that delivery times are estimates and may vary due to, customs processing, weather conditions, or high-demand periods.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

International Shipping

We currently ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us as soon as possible at neverforgetthecreator@gmail.com.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If your package is missing, please contact the shipping carrier directly or reach out to us and we will do our best to assist you.

Damaged Items

If your jewelry arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue.

Contact Us

For any shipping questions, please contact us at:

neverforgetthecreator@gmail.com

Neetc Jewlry

For jewelry stores, adding a short luxury-style reassurance section also helps conversions. Example:

Every piece is carefully packaged to ensure it arrives safely and beautifully presented.